You may have seen some of the video conference bloopers floating around the internet—a lawyer who was unable to turn off his “cat” setting, a woman who used the restroom not realizing she was still on video, and too many videos to count of kids hilariously sabotaging their parents’ meetings. All are perfect examples of…
Do you wake up in the morning and think about what actions you need to take for yourself and the people in your life? Chances are, yes. And this is most of us. We think, what do I need to do today? We get dressed, we go to work, and we do all the things…
What it is , What It Costs, And How to Prevent It Mistreatment can be as overt as an assault, or as subtle as an act of incivility, such as an intimidating glare from a coworker. Any form of discrimination or cruel behavior that infringes upon the well-being of one or more individuals within an…
Employees who know how to communicate effectively in a variety of scenarios can provide the highest levels of customer satisfaction and loyalty. The secret isn’t charm; it’s practice.
