Here’s a great talk about communication and the importance of good conversations.
Needing to disagree can be so difficult that people choose silence instead of speaking out. Learning how to successfully engage people and bring out points of agreement and disagreement is easy with Fluency Speak.
What it is , What It Costs, And How to Prevent It
Communication Skills Preventing Harassment Workplace Mistreatment
Customer behavior is a mixed bag. No matter what they get, employees need to know how to handle every scenario.
